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Hello, my name is Wayne Ridings. I am the owner and Founder of American Taxi and Shuttle. I have been a member of the community of Smyrna for 27 years. I have watched our County grow over the past nearly 3 decades. About 2 years ago I saw a need for a full service taxi and shuttle company in the area. Deciding it was time, I went to the town hall in Smyrna to gather information on the requirements to become licensed in Smyrna. Quickly realizing Smyrna had very strict requirements to obtain a taxi permit, I started checking neighboring communities to see what their requirements were. It became obvious to me that I could simply go to another town close by and get a business license, and start operating with or without the proper insurance, or anything else for that matter. That seemed to be the easiest way to go. Being in the US Marine Corps for 4 years taught me the easiest way is not always the best way.
The taxi laws of Smyrna, although more difficult to adhere to were right in line with the kind of company I wanted to run. They simply are there to protect the consumer, and that seemed like a good thing. So I met all the strict requirements and opened the doors of my business to serve my fellow citizens. That has proven to be the right thing to do. In the our first year in business we doubled in size. Now in our second year in business we have doubled again, and in our third year our projected growth is 150%. How is this kind of rapid growth possible? With a constant vigilance directed toward safety, and customer service. Put quite simply, offer the best product at the best price. It takes long hours, and hard work, but it is well worth it for me, my employees, and, most important, you, the consumer. If you experience our service, I guarantee you will be astonished that a taxi company actually operates in this manner.
I would like to thank all my loyal clients for their continuous support over the last 3 years, and welcome the new ones yet to come. Now that you have heard everything about my company, and a lot about me, feel free to comment and let me know what you think about it. I personally review all responses. We treat all our customers with the same exceptional service. Attention to any complaints or positive feedback is always given.